Frequently Asked Questions
Everything you need to know about your luxury body jewelry purchase.
What materials are used in Starfire Body Jewelry?
We prioritize safety and longevity by using only high-quality, biocompatible materials such as ASTM F-136 implant-grade titanium, 14k and 18k solid gold, and lead-free niobium.
How do I determine the correct size for my piercing?
Sizing varies by anatomy and piercing type. We recommend consulting our comprehensive Size Guide on each product page or visiting a professional piercer to confirm your required gauge and length/diameter.
Can I return body jewelry if it doesn't fit?
For health and safety reasons, we cannot accept returns or exchanges on body jewelry once the heat-sealed hygiene packaging has been opened. Please ensure your size is correct before breaking the seal.
How long will it take to receive my order?
Standard processing takes 1-3 business days. Domestic shipping typically arrives within 3-7 business days, while international shipping can take 10-21 days depending on your location and customs.
Is your jewelry suitable for initial piercings?
Yes, our implant-grade titanium and solid gold collections meet the standards set by the Association of Professional Piercers (APP) and are safe for both healing and healed piercings.
How should I care for and clean my jewelry?
To maintain brilliance, clean your jewelry regularly with mild soap and warm water. Avoid harsh chemicals, alcohols, or abrasive cloths that can damage the finish or organic gemstones.